Rates

The counselling fees at our practice ranges depending on the experience of the therapist and type of session and are in accordance to the professional ethical standards recommended by the BC Association of Clinical Counsellors. For each counsellor’s fees please visit their page.

50 minute individual counselling: $145-160 + GST

75 minute individual session: $210-220 + GST

50 minute couples/family counselling: $170+ GST

75 minute couples/family counselling: $240+ GST

We understand that counselling is not always accessible due to financial reasons and for this reason we do offer a limited amount of sliding scale spots at $100-110 + GST per 50 minute individual session. These spots are available for students and low-income clients. Feel free to reach out to see if you qualify. 

Your session time is reserved especially for you, and it is often difficult for a therapist to fill a spot at the last minute. We require 48 hours notice for any cancellations or changes to your appointment. Patients who provide less than 48 hours notice will be charged 50% of the session fee. If there is less than 24 hours notice, or the appointment is missed entirely the full fee is charged. 

Cancellations are done via email to your individual therapist or to our administrator at info@havencollective.ca.

Click here for a full list of our Physiotherapy rates

We require at least 24-hours’ notice for cancellation of your Physiotherapy session at no charge.

Late cancellations within 24 hours of your scheduled appointment will be subject to a 50% charge of appointment’s fees.

In the case of a no-show, the full appointment’s fees will be charged.

There is no fee to re-schedule your appointment 24-hours or more before your scheduled appointment time.

Cancellations are done via email to your physiotherapist or to our administrator info@havencollective.ca

Many extended health plans reimburse clients for the costs of counselling provided by a Registered Clinical Counsellor or Registered Physiotherapist. If you are relying on these finances to cover your sessions we strongly recommend that you call your plan provider to ensure coverage before booking sessions. We recommend you to ask about any annual or session dollar limits. If you need help navigating this process, please let us know and we would be more than willing to assist you.

Below are some suggestions on what to ask your provider about your coverage:

Do my health benefits cover the cost of seeing a Registered Clinical Counsellor, Canadian Clinical Counsellor or Registered Physiotherapist?

How much is covered per session?

How many therapy sessions does my plan cover per year?

Do I need approval from my doctor for my coverage to work?

How do I get reimbursed for my sessions?