Counselling & Physiotherapy After a Car Accident: What You Need to Know
ICBC Physiotherapy & Counselling After a Car Accident: What You Need to Know
Being in a motor vehicle accident—even a “minor” one—can be deeply unsettling. In the aftermath, many people find themselves overwhelmed not only by physical pain but also by emotional stress, anxiety, and trauma responses they didn’t expect. At Haven Wellness Collective, we specialize in helping people navigate this challenging time with care and compassion.
Whether you’re experiencing physical discomfort, driving anxiety, or mood changes after your accident, early support can make a significant difference in your long-term recovery. We’ve put together this guide to help you or your loved one understand the mental and physical impacts of car accidents—and how to access the resources you may be eligible for through ICBC’s recovery program. This is where our ICBC Counselling and ICBC Physiotherapy services come in.

Why Emotional Recovery Matters After an Accident
Car accidents don’t just leave bruises and strains — they can also affect your mental well-being. Many people feel shaky, on edge, or even afraid to get behind the wheel again after a car accident. Sometimes, these symptoms fade with time—but for others, they stick around, worsening into driving anxiety, panic attacks, or even symptoms of PTSD. Especially if you’ve experienced past trauma or high stress levels, a car accident can be a major trigger.
ICBC counselling can help. Whether you need support in managing panic, tension, nightmares, or emotional overwhelm, working with a trauma-informed counsellor gives you a safe space to process what happened and find tools to regain a sense of safety and calm. Counselling may be helpful for you after your car accident if you feel any of these symptoms:
- On edge when driving again
- Irritable or anxious
- Foggy or disconnected
- Difficulty sleeping or concentrating
- Flashbacks or emotional numbness
- Stressed or anxious about your physical injuries
- Chronic Pain
- Depression or low motivation after the accident
- Guilt for responsibility in an accident
- Financially anxious and overwhelmed by dealing with the outcomes of an accident – being unable to work, needing to find a new vehicle, etc.
These are all normal reactions to a traumatic experience. In fact, research has shown that many people experience symptoms of acute stress or PTSD after a car crash — even when the accident is classified as “minor.”
ICBC Counselling in Vancouver
You can access ICBC Counselling services without a doctor’s referral. If you have an active ICBC claim, we can direct bill and get you started immediately. We offer ICBC-covered counselling both in person (at our Kitsilano location on West Broadway) and online throughout BC. Our team specializes in:
- Trauma recovery
- Anxiety and stress after accidents
- Emotional regulation and nervous system support
- Confidence building for driving again
- EMDR and OEI Therapy for PTSD and driving anxiety
Physical Injuries Can Affect Your Mental Health
Aches, stiffness, whiplash, headaches, or reduced mobility are all common after an accident. When pain limits your ability to exercise, socialize, or even complete your daily routines, your mental health can take a hit. Research shows that chronic pain is strongly associated with symptoms of anxiety and depression—particularly when you feel like you’re not getting better fast enough.
This is where ICBC physiotherapy and ICBC kinesiology come in. Physiotherapy helps you manage pain, restore mobility, and gradually return to your regular activities. Kinesiology can support you in building strength, confidence, and function through guided, exercise-based rehabilitation.
Pain or reduced mobility after an accident can affect more than just your body. Physical injuries can:
- Limit your ability to work or socialize
- Disrupt sleep or appetite
- Cause frustration, anxiety, or fear of movement
- Contribute to depression or isolation
Our trauma-informed physiotherapy approach focuses on rebuilding strength, mobility, and confidence — without pushing you into pain or discomfort. Our physiotherapists assess your injuries and build a personalized treatment plan to help with:
- Whiplash and neck/back pain
- Concussion and dizziness
- Joint stiffness and muscle strain
- Nerve pain and reduced function


We offer ICBC Physiotherapy in Vancouver both in-home physiotherapy and at our physiotherapy clinic on West 10th and Alma – in the West Coast Kinetics Building. Our approach meets you where you’re at — physically and emotionally — and works with your body to guide recovery safely.
Kinesiology and Active Rehab: Getting You Moving Again
ICBC Kinesiology sessions are designed to help you return to your daily routines, work, or fitness activities with greater strength and stability. These sessions are ideal for individuals who:
- Need help regaining strength or endurance
- Feel stiff or weak after a period of rest
- Want to build confidence moving their body again
- Are transitioning out of physiotherapy care
We partner with West Coast Kinetics who can offer you kinesiology sessions covered by ICBC at our shared space on West 10th and Alma — the same location as our physio services.
Addressing Symptoms Early Leads to Better Recovery
The sooner you begin to treat your physical or emotional symptoms, the better your outcomes tend to be. Avoiding care or hoping symptoms will disappear often prolongs the healing process. Many people hope that pain or anxiety will “just go away” — and for some, it does. But for many others, the physical and mental impacts of an accident can become chronic if left untreated. Don’t wait until your pain becomes chronic or your anxiety becomes unmanageable. Through ICBC’s recovery program, you are eligible for physiotherapy, counselling and kinesiology sessions right away within the first 12 sessions of your accident be—no referral needed.
Research shows that early intervention improves recovery outcomes significantly. Whether you’re dealing with physical pain, emotional overwhelm, or a mix of both, getting support sooner can:
- Prevent long-term pain or compensatory injuries
- Reduce risk of PTSD or chronic anxiety
- Support better coping, sleep, and emotional regulation
- Help you return to work and life more quickly
You don’t have to wait until things get worse — help is available now.
Recovery Is a Holistic Process—We’re Here for All of It
Whether your symptoms are physical, mental, or both, we believe in a whole-person approach to care. Our collaborative team of physiotherapists and counsellors can tailor a recovery plan that suits your needs and goals. All of our services are covered under ICBC’s recovery benefits (for those eligible), and we offer both in-person and online sessions to make care accessible.
Counselling is available at our cozy West Broadway location in Kitsilano. Physiotherapy is available at West 10th and Alma in the West Coast Kinetics building—making it easy to access multiple services under one roof.

We Make the Recovery Process Easier
At Haven Wellness Collective, we offer counselling and physiotherapy — all covered through ICBC if you have an active claim. No doctor’s referral is required, and we offer direct billing to ICBC to keep things simple. Whether you prefer in-person or online counselling, home physiotherapy or clinic visits, we’ve got you covered. If you’re unsure what services you’re eligible for, we can help you figure that out.
Let’s get you back on the road to recovery—physically and emotionally.
Call or text: 778-819-8429
Email: info@havencollective.ca
Visit: www.havencollective.ca
Visit our Haven Physiotherapy Location: 3754 W 10th Ave, Vancouver, BC V6R 2G4
Visit our Counselling Office: 1892 W Broadway, Suite 200, Vancouver BC, V6J 1Y9